automatically registered for the event in May 2021?
Yes – if you are already registered, we will simply move your registration to
the new date, 11-12 May 2021. We will inform all registered delegates via
I have booked
an exhibition stand/sponsorship – do I need to re-book?
No, we will honour all existing bookings for the May 2021 date. All
exhibitors have been individually contacted already, but if you have any
questions, please contact Paul Terry
if I’m unable to attend the event in 2021?
As per our usual Terms & Conditions, you can do one of the following:
a colleague to attend in your place – please contact firstname.lastname@example.org with the details of the person who will take your
a credit note for the 2022 edition of the event and attend then
- Cancel at least one month prior to the 2021 event start
date and receive a full refund on your delegate fee
to my existing accommodation booking and will I receive a refund from the
If you have a room booking at the hotel and wish to amend
it to the new dates, please contact us at email@example.com
as we are currently liaising with the hotel
on this matter.
already booked my flight – will CRU reimburse this cost?
Unfortunately, CRU cannot reimburse this cost. We strongly advise you
check your flight booking, to see if you can cancel and get a refund or move
your flight to another date. Alternatively, please check your/your
company’s travel insurance policy, as you may be able to make a claim against
For any further queries, please email us at firstname.lastname@example.org