Postponement FAQ's for Delegates Registered Prior to 17 March 2021

Am I automatically registered for the event in June 2022?
Yes – if you are already registered, we will simply move your registration to the new date, in June 2022 once the date is confirmed.  We will inform all registered delegates via email of the new date in June.

I have booked an exhibition stand/sponsorship – do I need to re-book?
No, we will honour all existing bookings for the June 2022 date.  All exhibitors have been individually contacted already, but if you have any questions, please contact Paul Terry

What happens if I’m unable to attend the event in 2022?  
As per our usual Terms & Conditions, you can do one of the following:        

• Nominate a colleague to attend in your place – please contact conferences@crugroup.com with the details of the person who will take your place        
• Request a credit note for the 2023 edition of the event and attend then        
• Cancel at least one month prior to the 2022 event start date and receive a full refund on your delegate fee
• Additionally, you can transfer the fee you paid for this event to the CRU Ryan’s Notes Ferroalloys Conference 2021 that will be held in October 2021 in Orlando, Florida USA at no extra charge.  To request this transfer, please email conferences@crugroup.com. For more information on this event, please visit the CRU Ryan's Notes Ferroalloys 2021 website

What happens to my existing accommodation booking and will I receive a refund from the hotel?
If you have a room booking at the hotel within the CRU room block, the hotel have confirmed they will refund the booking.  For queries on this, please contact us at conferences@crugroup.com

If you have booked a room at the hotel independently of the CRU room block, please contact the hotel directly on this matter.  

I have already booked my flight – will CRU reimburse this cost?
Unfortunately, CRU cannot reimburse this cost.  We strongly advise you check your flight booking, to see if you can cancel and get a refund or move your flight to another date.  Alternatively, please check your/your company’s travel insurance policy, as you may be able to make a claim against that policy.

 For any further queries, please email us at conferences@crugroup.com